Nightmare Tenants, Slum Landlords

What happens when conflicts between landlords and tenants get out of control? This series delves into the dark side of the UK's housing crisis. It follows independent eviction specialists working on behalf of landlords attempting to evict tenants who are behind with their rent, and local authority housing officers investigating rogue landlords and unsafe living conditions, including illegal HMOs (House in Multiple Occupation).

3. Episode 3

Letting agents Karen and Gemma investigate claims of vandalism and anti-social behaviour at a property they manage in Wigan, but when they discover the tenant is no longer living there, they track her down to learn that she's abandoned the property and has tried to move in somewhere else by forging a reference. Meanwhile, in Darwen, letting agent Paul issues proceedings on a tenant who is more than £3,000 in arrears, but Paul's attempts at evicting him are delayed when the tenant refuses to leave without Paul giving him a good reference.