Renowned psychic medium Kim Russo uses her gift to help families facing emotional obstacles and approaching a breaking point with issues. They have exhausted conventional therapies in trying to solve their problems; now they're turning to Kim for help. She guides the family members in dealing with the past and embracing the future, whether the news is what they want to hear or not.
Living with years of regret and placing the blame on her cousin, Julie, for her brother's death, a heartbroken Joanie is now estranged from her own family. Also, Kim helps Gabby find her voice after her mother's passing, using the guidance of spirits.
Stepmom Sylvia feels her family is growing disconnected and divided after a sudden death in the family - her adult stepchildren's mother Jean. Kim uses the guidance of the spirit world to help reunite the family.
Hailey is at a crossroads--her reckless behavior has become routine, putting herself and the people around her at constant risk with her actions. Also, spirit voices provide an opportunity for a separated couple to confront their issues.