Customer Wars
7.1Returning SeriesRealityDocumentary

Customer Wars

"The customer is always right is the exception rather than the rule."

With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.

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At a diner in Breaux Bridge, Louisiana, a canceled order leads to a confrontation between two customers and an employee. Two hammer-wielding robbers break into a London antique shop, in a brutal smash and grab robbery. In Ormond Beach, Florida, a homeowner and postal worker get into a screaming match over the scanning of a package. At a sandwich shop in Bowling Green, Kentucky, a young man brawls with employees and customers alike. In East Hartford, Connecticut, two barbers jump into action when they see a little girl running toward a busy intersection.