Doc Zone
Doc Zone is the flagship documentary series of CBC Television. It features both independently produced and in-house productions. It is presented by author, actor and playwright Ann-Marie MacDonald.
46. Customer (Dis)Service
0.0Dec 30, 2011 · 60 min
We are in a customer service crisis; ineffective representatives, long wait times, overseas call centers and a dysfunctional relationship have left customers angry, frustrated and confused. Are the good old days long gone, or have we gotten what we asked for?